Privacy policy
This policy describes how Malachite Marketing LLC ("Malachite," "we," "us," or "our") collects, uses, and handles information you provide when you visit this website or submit a contact request. By using this site, you agree to the practices described here.
1. Information we collect
We collect information you voluntarily provide through our contact form, including:
- Your name and contact information (phone number and, if provided, email address)
- Your address or service area
- Your current internet provider and any notes you include
We may also collect standard technical information automatically when you visit, such as your IP address, browser type, device type, and pages visited. This is collected through standard web hosting logs and may be processed by our hosting provider, Netlify.
2. How we use your information
- To respond to your inquiry and help you find the right service
- To follow up about pricing, availability, and next steps
- To communicate information relevant to your service request
- To improve our site and customer experience
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. How we store and protect your information
Contact form submissions are processed and stored through Netlify Forms, which uses industry-standard encryption for data in transit and at rest. We retain contact data for as long as necessary to fulfill your request and maintain our service records. If you would like your information removed, contact us using the information at the bottom of this page.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
4. Cookies and tracking
This site uses minimal or no cookies beyond those required for basic site operation. We do not use advertising tracking pixels, retargeting cookies, or behavioral analytics tools. Our hosting provider, Netlify, may set cookies for performance and security purposes as part of their standard infrastructure.
5. Third-party services
This site uses the following third-party services, each with its own privacy practices:
- Netlify, our web host and form processor: netlify.com/privacy
We do not use Google Analytics or any other analytics platform, and this site loads no third-party fonts or advertising scripts.
Public team-member profile pages under /rep/ are served by
our secure portal infrastructure (Google Firebase). Reviews submitted
there are covered by the notice shown on that page.
6. Your rights
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email or call us using the details below and we will respond within a reasonable timeframe.
7. Children's privacy
This site is intended for adults arranging household services. We do not knowingly collect information from children under 13.
8. Changes to this policy
If we make material changes, we will update the date at the top of this page. Continued use of the site after changes means you accept the updated policy.
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